Effective Date: January 1, 2024
1. Acceptance of Terms
By accessing and using NonStop Physio Care's services ("Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Services
NonStop Physio Care provides physiotherapy services through multiple channels:
- Home-based physiotherapy services
- Center-based treatment facilities
- Online consultation and booking platform
- Franchise opportunities for healthcare professionals
- Health and wellness products
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information when booking appointments
- Attend scheduled appointments or provide reasonable notice for cancellations
- Follow treatment plans and recommendations provided by our healthcare professionals
- Maintain confidentiality of your account credentials
- Use our platform in accordance with applicable laws and regulations
4. Appointment and Cancellation Policy
- Booking: Appointments can be booked through our platform or by calling our support team
- Confirmation: All appointments must be confirmed at least 24 hours in advance
- Cancellation: Cancellations must be made at least 4 hours before the scheduled appointment
- Late Cancellation: Cancellations made within 4 hours may incur a fee
- No-Show: Failure to attend without prior notice may result in full session charges
5. Payment Terms
- Payment is due at the time of service unless otherwise arranged
- We accept various payment methods including cash, cards, and digital payments
- Package deals and treatment plans require advance payment
- Refunds are processed according to our refund policy
6. Medical Disclaimer
Our physiotherapy services are provided by licensed healthcare professionals. However, results may vary, and we cannot guarantee specific outcomes. Always consult with your primary healthcare provider for serious medical conditions.
7. Limitation of Liability
NonStop Physio Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, even if we have been advised of the possibility of such damages.
8. Franchise Terms
For franchise opportunities, additional terms and conditions apply:
- Franchise agreements are subject to separate documentation
- Territory rights and exclusivity terms are defined in franchise contracts
- Training and support commitments are outlined in franchise agreements
9. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.
10. Contact Information
For questions about these Terms of Service, please contact us:
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.