Effective Date: January 1, 2024
1. Information We Collect
At NonStop Physio Care, we collect information that you provide directly to us, such as when you:
- Book an appointment through our platform
- Create an account or profile
- Contact us for customer support
- Subscribe to our newsletters or marketing communications
- Apply for franchise opportunities
This information may include your name, email address, phone number, address, medical information relevant to your treatment, and payment details.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our physiotherapy services
- Process appointments and manage your treatment
- Communicate with you about your appointments and our services
- Send you marketing communications (with your consent)
- Respond to your comments, questions, and customer service requests
- Process franchise applications and business inquiries
- Comply with legal obligations and protect our rights
3. Information Sharing
We may share your information in the following circumstances:
- Healthcare Providers: With certified physiotherapists and healthcare professionals providing your treatment
- Service Providers: With third-party vendors who assist us in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or transfer of our business
We never sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Rectify inaccurate or incomplete information
- Delete your personal information (subject to legal requirements)
- Restrict or object to the processing of your information
- Withdraw consent for marketing communications
6. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.